Privacy Policy

1. Information We Collect

• Contact information: name, email, phone number, address when you book an appointment.
• Vehicle details: make, model, year, license plate (if you provide it), and service preferences.
• Payment information: payment card details or transaction records — processed through third-party payment processors (we do not store raw card numbers on our servers).
• Usage data: pages visited, form submissions, IP address, device and browser information collected through cookies and analytics.
• Optional: photos you upload of your vehicle for quotes or before/after galleries (we only publish with your consent).

2. How We Use Your Information

We use collected data to: provide and improve our services, process bookings and payments, communicate with you (appointment reminders, receipts, support), personalize your experience, and to analyze usage for site improvements.

3. Cookies & Tracking

We use cookies and similar technologies to remember preferences, enable core site functionality, and measure site performance. You can manage or disable cookies from your browser settings, but some features may stop working.

4. Third-Party Services

We may share data with trusted third parties who help operate our business (payment processors, email providers, analytics services). These providers have their own privacy policies and are responsible for how they handle data.

5. Photos & Galleries

Any vehicle photos you upload for quotes or galleries will only be displayed on our site or marketing materials with your permission. If you'd like a photo removed, contact us (details below) and we will remove it promptly.

6. Data Retention

We keep personal information only for as long as is necessary to provide services, to comply with legal obligations, and to resolve disputes. When data is no longer needed it will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, and to restrict or object to certain processing. To exercise these rights, please contact us at the address below.

8. Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure — if a breach occurs we will follow applicable laws and notify affected users where required.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us and we will delete it.

10. International Transfers

If we transfer personal data across borders, we will use appropriate safeguards required by law to protect it.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated policy here with a new effective date.

12. Contact Us

If you have questions or requests about your data, email us atinfo@vetrocardetailing.com. You can also include a contact phone number or business address here.